{"id":65524,"date":"2026-04-25T11:20:37","date_gmt":"2026-04-25T09:20:37","guid":{"rendered":"https:\/\/bogensportdiscount.ch\/?page_id=65524"},"modified":"2026-04-25T11:20:37","modified_gmt":"2026-04-25T09:20:37","slug":"rueckerstattung_rueckgaben","status":"publish","type":"page","link":"https:\/\/bogensportdiscount.ch\/fr\/rueckerstattung_rueckgaben\/","title":{"rendered":"Richtlinie f\u00fcr R\u00fcckerstattungen und R\u00fcckgaben"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section\">\r\n<div class=\"et_pb_row_0 et_pb_row et_block_row\">\r\n<div class=\"et_pb_column_0 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\">\r\n<div class=\"et_pb_post_title_0 et_pb_post_title et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_title_container\"><h1 class=\"entry-title\">Richtlinie f\u00fcr R\u00fcckerstattungen und R\u00fcckgaben<\/h1><\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\r\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\r\n<div class=\"et_pb_column_1 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\r\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 data-start=\"47\" data-end=\"91\"><strong data-start=\"47\" data-end=\"91\">RETOUREN &amp; R\u00dcCKSENDUNGEN \u2013 KLAR GEREGELT<\/strong><\/h2>\n<p data-start=\"93\" data-end=\"396\">Da wir mit einem schlanken Bestellmodell arbeiten und viele Artikel gezielt f\u00fcr dich beim Distributor beschaffen, besteht bei Bestellungen \u00fcber unseren Onlineshop grunds\u00e4tzlich <strong data-start=\"270\" data-end=\"343\">kein generelles R\u00fcckgaberecht wegen Nichtgefallen oder Fehlbestellung<\/strong>, sofern wir ein solches nicht ausdr\u00fccklich gew\u00e4hren.<\/p>\n<\/div><\/div>\r\n\r\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 data-start=\"398\" data-end=\"430\"><strong data-start=\"398\" data-end=\"430\">PR\u00dcFUNG NACH ERHALT DER WARE<\/strong><\/h2>\n<p data-start=\"432\" data-end=\"659\">Bitte pr\u00fcfe deine Lieferung sofort nach Erhalt. Werden Artikel besch\u00e4digt geliefert oder weist ein Produkt einen Mangel auf, muss uns dies <strong data-start=\"571\" data-end=\"587\">unverz\u00fcglich<\/strong>, idealerweise schriftlich mit Fotos und Bestellnummer, gemeldet werden.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\r\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 data-start=\"1365\" data-end=\"1396\"><strong data-start=\"1365\" data-end=\"1396\">WICHTIG F\u00dcR DIE R\u00dcCKSENDUNG<\/strong><\/h2>\n<p data-start=\"33\" data-end=\"184\">Bitte sende Ware niemals ungepr\u00fcft an uns zur\u00fcck. Melde dich immer zuerst bei unserem Support, damit wir das weitere Vorgehen mit dir abstimmen k\u00f6nnen.<\/p>\n<p data-start=\"186\" data-end=\"303\">Die Meldung kann bequem \u00fcber das Kontaktformular oder per E-Mail an <strong data-start=\"254\" data-end=\"293\"><a data-start=\"256\" data-end=\"291\" class=\"decorated-link cursor-pointer\" rel=\"noopener\">kundenservice@bogensportdiscount.ch<span aria-hidden=\"true\" class=\"ms-0.5 inline-block align-middle leading-none\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"20\" aria-hidden=\"true\" data-rtl-flip=\"\" class=\"block h-[0.75em] w-[0.75em] stroke-current stroke-[0.75]\"><use href=\"\/cdn\/assets\/sprites-core-df3050c8.svg#304883\" fill=\"currentColor\"><\/use><\/svg><\/span><\/a><\/strong> erfolgen.<\/p>\n<p data-start=\"0\" data-end=\"49\"><strong data-start=\"0\" data-end=\"49\">Wichtige Angaben f\u00fcr eine rasche Bearbeitung:<\/strong><\/p>\n<ul data-start=\"50\" data-end=\"164\" data-is-last-node=\"\" data-is-only-node=\"\">\n<li data-section-id=\"tjm88x\" data-start=\"50\" data-end=\"67\">Bestellnummer<\/li>\n<li data-section-id=\"h0p5c9\" data-start=\"68\" data-end=\"89\">Grund der Anfrage<\/li>\n<li data-section-id=\"196xqe8\" data-start=\"90\" data-end=\"164\" data-is-last-node=\"\">Deine korrekten Kontaktangaben f\u00fcr unsere Kontaktaufnahme bei R\u00fcckfragen<\/li>\n<\/ul>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_row_2 et_pb_row et_flex_row\">\r\n<div class=\"et_pb_column_3 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\r\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 data-start=\"661\" data-end=\"695\"><strong data-start=\"661\" data-end=\"695\">M\u00c4NGELF\u00c4LLE UND GEW\u00c4HRLEISTUNG<\/strong><\/h2>\n<p data-start=\"697\" data-end=\"920\">Liegt ein berechtigter Mangel vor, pr\u00fcfen wir den Fall sorgf\u00e4ltig und suchen eine passende L\u00f6sung. Je nach Situation kommt eine <strong data-start=\"825\" data-end=\"844\">Ersatzlieferung<\/strong>, eine <strong data-start=\"851\" data-end=\"869\">Preisreduktion<\/strong> oder eine andere angemessene Regelung in Betracht.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n\r\n<div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_24_24_phone\">\r\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2 data-start=\"922\" data-end=\"973\"><strong data-start=\"922\" data-end=\"973\">AUSGESCHLOSSEN ODER NUR NACH VORHERIGER PR\u00dcFUNG<\/strong><\/h2>\n<p data-start=\"975\" data-end=\"1363\">Von einer R\u00fccknahme ausgeschlossen sind insbesondere Artikel, die speziell f\u00fcr dich beschafft oder als <strong data-start=\"1078\" data-end=\"1099\">Spezialbestellung<\/strong> gekennzeichnet wurden, sowie Produkte, die benutzt, montiert, besch\u00e4digt oder nicht mehr im originalen Zustand sind. R\u00fccksendungen ohne vorg\u00e4ngige Freigabe durch uns k\u00f6nnen wir nicht bearbeiten. Eine R\u00fccknahme aus Kulanz pr\u00fcfen wir nur nach vorg\u00e4ngiger Absprache.<\/p>\n<\/div><\/div>\r\n<\/div>\r\n<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":477054,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-65524","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Politique de remboursement et de retour - Bogensportdiscount \u2013 Arcs, fl\u00e8ches, cibles et accessoires<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bogensportdiscount.ch\/fr\/rueckerstattung_rueckgaben\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politique de remboursement et de retour - Bogensportdiscount \u2013 Arcs, fl\u00e8ches, cibles et accessoires\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bogensportdiscount.ch\/fr\/rueckerstattung_rueckgaben\/\" \/>\n<meta property=\"og:site_name\" content=\"Bogensportdiscount \u2013 B\u00f6gen, Pfeile, Targets &amp; 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